Stay in Control: A Business Guide to Submitting Non-Half-Hourly Meter Readings with 3T Power
General | 25 April 2025

We believe energy should be straightforward, transparent, and empowering for your business. One of the simplest ways to stay on top of your energy usage, and your energy costs, is through regular and accurate meter readings.
These readings aren’t just numbers; they’re the foundation for fair billing, smarter energy decisions, and a more sustainable future for your business and Northern Ireland.
Staying on top of your meter readings brings a wide range of benefits, especially for businesses looking to reduce waste and take control of their energy:
Fair and Transparent Billing: No one likes surprises on their energy bill. Regular readings ensure you’re charged only for the energy you’ve used – no estimates, no guesswork.
Smarter Energy Management: Seeing how and when your business uses energy makes it easier to spot trends, reduce waste, and improve overall efficiency.
Better Budgeting: With real usage data at your fingertips, forecasting future costs and setting energy budgets becomes a breeze.
How to Submit Your Meter Readings to 3T Power
We’ve made it easy and flexible for you to submit your meter readings — choose the option that fits your business best:
Speak to Your Account Manager: Every 3T Power customer has a dedicated Account Manager on hand to help. Whether you’re sending your first reading or have questions about the process, they’re here to guide you.
Use the ‘My 3T’ Portal: If you’re registered for our secure customer portal, you can log in and submit your readings online — it’s fast, straightforward, and available anytime.
Respond to Our Monthly Meter Reading Email: During the last week of every month, we send out a meter reading reminder email from metering@3tpower.com. You can reply directly to this email with your reading — whether it’s a photo of your meter, a WhatsApp message, a written note, or a completed form attachment. Whichever way works for you, we’re ready to receive it.
Email or Call Us Directly: Prefer a personal touch or need a hand? Simply email info@3tpower.com or call us on 0333 600 8800 — and we’ll take care of the rest.
Top Tips for Reading Your Meter Accurately
To make sure you’re getting the most out of your readings, here are a few handy tips:
Set a Regular Schedule: Aim to take your readings monthly. This keeps your data consistent and avoids falling back on estimated bills.
Capture the Right Numbers: Read all the digits from left to right, including leading zeros – but skip the red digits or any dial readings.
Snap a Photo: Taking a quick photo of your meter reading creates a helpful record and can back up any questions about accuracy.
Watch for Spikes: Unusual increases in usage? It might signal a faulty appliance or an area where efficiency could be improved.
We’re Here to Help
3T Power are more than just your energy supplier, we’re your partner in smarter energy. Whether you’re unsure how to read your meter or just want to double-check the process, our team is ready to support you every step of the way.
By taking a few minutes each month to send us your readings, you’re not only staying in control of your energy usage, but you’re also contributing to a cleaner, greener future for Northern Ireland.